Terms of service
Welcome to Velveera. These Terms of Service ("Terms") govern your use of our website, https://www.velveera.shop/, and any purchases made through our online store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old or using the site under parental supervision.
- You will not use our products for any illegal or unauthorized purpose.
- You will not violate any applicable laws or regulations.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products and Pricing
We make every effort to display product descriptions, images, and prices as accurately as possible. However:
- We do not guarantee that all information is error-free.
- Prices are subject to change without notice.
- We reserve the right to modify or discontinue products at any time.
All prices are listed in U.S. Dollars (USD).
3. Orders and Payment
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the selected payment method.
We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or pricing errors are suspected.
All payments are processed securely through trusted third-party payment providers. We do not store your full payment details.
4. Shipping
Shipping times, costs, and delivery estimates are outlined in our Shipping Policy.
Velveera is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.
5. Returns and Refunds
Our return eligibility and refund process are outlined in our Refund & Return Policy.
By placing an order, you agree to the terms stated in that policy.
6. Intellectual Property
All content on this website — including text, images, logos, graphics, and designs — is the property of Velveera and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Velveera shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Damages resulting from misuse of products
Our total liability shall not exceed the amount paid for the purchased product.
8. Indemnification
You agree to indemnify and hold harmless Velveera from any claims, damages, or expenses arising from your violation of these Terms or misuse of our website.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.
10. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the State of New York, without regard to conflict of law principles.
12. Contact Information
If you have any questions about these Terms, please contact us:
Velveera
207 East 36th Street
New York, NY 10016
United States
Email: support@velveera.com
Phone: +1 (315) 202-9675
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (Eastern Time – ET)